How to Activate the App Embed in Your Shopify Theme
1) Why App Embed Activation Is Important
If your widgets (such as Countdown, Quantity Break, or Savings display) are not appearing on your storefront, the most common reason is that App Embed is not enabled in your Shopify theme.
App Embed acts as the global loader for all storefront widgets.
If it is turned off, none of the visual elements will display — even if your campaign is active.
2) What App Embed Does
When activated, App Embed:
Enables storefront widgets across your theme
Allows automatic discounts to display visually
Connects your campaign logic to your storefront
It does not change your pricing logic.
It only controls the visual layer of the app.
3) Step-by-Step: How to Activate App Embed
Follow these steps carefully:
Step 1 — Open Theme Settings
Go to Shopify Admin
Navigate to Online Store → Themes
Find your active theme
Click Customize
Step 2 — Open App Embeds Section
Inside the Theme Editor, look for App Embeds
(Usually in the left panel or theme settings area)Click on App Embeds
Step 3 — Enable the App
Find your app in the list (e.g., Discount Prime)
Toggle it ON
Click Save
This step is required for widgets to render on the storefront.
4) How to Confirm It’s Working
After enabling:
Open a product included in an active campaign
Refresh the page (preferably in Incognito mode)
Check if the widget appears
Add the product to cart to confirm pricing behavior
If everything is configured correctly, your visual elements should now be visible.
5) Common Issues
App Embed is ON but widget still not visible
Check:
Campaign is Active
Product qualifies for the campaign
Widget is enabled inside the app’s Widgets section
No conflicting campaign exists
Multiple Themes Installed
If you have multiple themes:
Make sure App Embed is enabled on the currently published theme
Enabling it on a draft theme will not affect the live store
6) When to Contact Support
Contact support if:
App Embed is enabled
Campaign is active
Widget is enabled inside the app
Product qualifies
Widget still does not display
Please provide:
Store URL
Theme name
Screenshot of App Embeds section
Campaign name
Product URL
Summary
To activate App Embed:
✔ Go to Online Store → Themes
✔ Click Customize
✔ Open App Embeds
✔ Toggle your app ON
✔ Click Save
Without App Embed enabled, storefront widgets will not appear — even if campaigns are properly configured.