discountprime

Why Aren’t Sale Prices Showing in My Store?

Strikethrough (Compare-at) Prices Not Showing on Collection Pages

Why Is “Adjust Cents” Not Applying to Some Products?

Why Is the Countdown Timer Not Showing on My Product Page?

If I Add New Products Later, Will the Discount Apply Automatically?

How Do I Exclude Specific Products from a Campaign?

What Happens If I Delete or Archive a Product?

Why Did My Campaign Start Earlier or Later Than Expected?

Please Deactivate Your Active Campaigns Before Removing the App

Can I Schedule a Campaign to Start Automatically in the Future?

Why Is the Higher Tier Not Applying?

Is the Tiered Discount Calculated Per Product or Across Multiple Products?

How to Activate the App Embed in Your Shopify Theme?

Why Is My Order Discount Not Triggering?

What Happens If a Product Is Included in Two Campaigns?

Troubleshooting Guides

Find answers and get help from Intercom Support and Community Experts

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