WHAT IS IT?
A Flat Product Discount applies a single percentage or fixed dollar reduction to the price of one or more specific products. The discount is applied automatically at checkout; no coupon code required.
Use this when you want to run a straightforward sale on selected products, such as seasonal promotions, clearance items, or loyalty offers for specific customer segments.
WHEN USE IT
- Seasonal sale: 20% off all winter jackets
- Clearance: $15 off the Classic Leather Wallet
- VIP customer offer: 25% off for customers tagged "VIP"
- Flash sale: 30% off for 48 hours with a countdown timer
STEP-BY-STEP: CREATE A FLAT PRODUCT DISCOUNT
Step 1: Go to Create Campaign
From the Discount Prime sidebar, click Campaigns → Create Campaign.
Step 2: Choose Campaign Type
On the campaign type selection page, click the Flat Product Discount card under the Discounts & Promotions tab.
Step 3: Pick a Scenario (optional)
A scenario selector appears at the top of the form. Choose a preset that matches your goal, and it will auto-fill the discount value and campaign name:
- Holiday discount → 20% off, name = "Holiday discount"
- Flash sale + countdown → 25% off, end date set, countdown timer ON
- Clearance sale → 30% off, name = "Clearance sale"
- VIP customer discount → 20% off, customer segment mode
You can change the values manually after selecting a scenario.
Step 4: Name Your Campaign
Enter a descriptive name (e.g., Summer Sale – Wallets). If you selected a scenario, the name is already filled in.
Step 5: Set the Discount
Choose the discount type:
- Percentage (%), e.g., 20% off
- Fixed Amount ($), e.g., $10 off each unit
Then enter the discount value.
Step 6: Select Products
Click Browse products to choose which products this discount applies to. You can select individual products or entire collections.
Tip: If you select a product that already belongs to another active campaign, a conflict dialog will appear after activation. Choose whether to keep it in the existing Campaign or move it to this one.
Step 7: Schedule (Optional)
- Start immediately: Campaign goes live as soon as you save
- Set a start date: schedule for a future date/time
- Set an end date: Campaign expires automatically
Toggle Countdown Timer ON to show a live timer on the product page (Flash sale).
Step 8: Save the Campaign
Click Save. The Campaign becomes active immediately or at the scheduled time.
STEP BY STEP: VERIFY THE CAMPAIGN WORKS
Test scenario:
Campaign: 20% off Classic Leather Wallet ($29.99)
Expected discount: −$6.00
Expected cart total: $23.99
Step 1: Open Your Storefront
Go to your Shopify storefront using an Incognito tab (so you're not logged in as admin).
Step 2: Add the Product to Cart
Add 1 Classic Leather Wallet to the cart.
Step 3: Verify the Discount Line
In the cart, you should see:
- Product subtotal: $29.99
- Discount line: −$6.00
- Total: $23.99
Step 4:Test Edge Cases
- 1 Wallet + 1 non-discounted item → only the Wallet is discounted
- 2 Wallets → discount doubles to −$12.00
- Non-selected product only → no discount applied
Step 5: Check the Product Page Badge
On the product detail page, a badge should appear showing the discount (e.g., "20% OFF" or the new discounted price).
TIPS & COMMON MISTAKES
Wrong product selected: Double-check the product picker; variants matter. If the Campaign targets a specific variant, other variants of the same product won't be discounted.
Conflict with another campaign: Use the conflict-resolution modal to determine which Campaign owns the product.
Countdown not showing: Make sure you toggled both Has end date ON and Countdown timer ON.