Why do some older orders show without full analytics?
Some orders were created before the latest Discount Prime analytics update. These older orders were stored using our previous data structure, so they may not include the full campaign-level breakdown.
From the time your store received the new update, Discount Prime starts tracking new campaigns and new orders with the complete analytics structure.
What does “breakdown” mean?
A breakdown shows how each discount and campaign affected an order in detail. For example, if an order includes multiple products and those products are part of two different campaigns, Discount Prime can show:
Which campaign affected each product
How much discount was applied by each campaign
The estimated profit for the order
The profit impact of each discounted item
This helps you understand not only the total discount, but also how each campaign contributed to the final order value and profit.
Important note about product costs
To calculate profit correctly, your products must have Cost per item entered in Shopify before the order is created.
If a product in an order does not have a cost value, Discount Prime may not be able to calculate accurate profit for that product or for the full order.
Summary
Older orders may appear without a full profit breakdown because they were created before the analytics update. New orders created after the update will be tracked with complete campaign and profit analytics, as long as product cost data is available.
